Policies

MacDaddy Privacy Policy

How we collect, process, and safeguard information across macdaddy.io and our macOS apps.

This Privacy Policy explains what information MacDaddy collects, how we use it, and the choices you have regarding your data. “We”, “us”, and “our” refer to MacDaddy.io and its apps.

Last updated: July 29, 2026

Information We Collect

We collect minimal information necessary to provide our software and support. Depending on how you interact with us, this may include:

  • Contact details you provide voluntarily when you email support or subscribe to updates.
  • Order details processed through payment partners (we do not store full card data).
  • Crash and diagnostic logs that you explicitly share while troubleshooting.

Contact Form Submissions

When you submit the form on our contact page, we process the message itself along with technical details of the submission:

  • Your name, email address, message, IP address, browser user agent, and referring page are sent to Akismet (operated by Automattic) so it can classify the submission as spam or legitimate.
  • The submission, including the IP address and user agent, is retained in a private server-side log so we can handle your inquiry and detect abuse of the form. These logs are not public and are kept only as long as needed for those purposes.

How We Use Information

Information is used solely to deliver and improve MacDaddy products. Typical uses include:

  • Responding to support requests and troubleshooting issues.
  • Processing purchases or license lookups.
  • Sending transactional messages such as download links or security notices.

Information Sharing

We do not sell or rent personal information. Access is limited to staff or contractors who need it to provide support. Third-party subprocessors (payment providers, email services) only receive the data required to deliver their function and are contractually bound by privacy obligations.

Cookies & Analytics

macdaddy.io uses standard first-party cookies for session management and anonymous analytics. You can block cookies at the browser level without losing access to downloads or documentation.

Security

All web traffic is served over HTTPS. Access to support mailboxes, servers, and build machines requires multi-factor authentication. We retain support correspondence only as long as necessary to resolve issues and maintain audit trails.

Your Choices

  • Email [email protected] to request a copy of data you have shared with us.
  • Ask us to update or delete support conversations that include personal information (unless we are legally required to keep a record).
  • Opt out of any marketing messages using the unsubscribe link included in the message.

Children’s Privacy

MacDaddy products and services are directed at adults. We do not knowingly collect information from children under 13. If you believe a child has provided personal data, contact us so we can remove it.

Policy Updates

We may update this policy to reflect changes in law or our services. Material updates will be noted at the top of this page along with the effective date.

Contact

If you have privacy questions, contact:
MacDaddy Privacy
[email protected]